The benefits of using Fishbowl have had an enormous impact on Durmaz. Through both the shipping and receiving processes that Fishbowl Warehouse makes the user follow, they have increased their pick efficiency rates in the warehouse by nearly 30%.
The picking list that is generated in Fishbowl organises the products based by location for the fastest route on the warehouse floor. This has enabled Durmaz to significantly reduce overtime hours that are paid to warehouse staff, and the number of staff required to pick and pack the current order volumes.
Most importantly for Alfred, it has also enabled their staff to accurately track orders correctly, from issuing to shipping processes making staff more accountable for their responsibilities, which lead to decreased errors from the warehouse staff.
With the implementation of Fishbowl, and reverting Reckon Accounts to finances only, Alfred can now see more accurate financial figures, as staff can no longer sell items they do not have in stock. Accurate inventory data from the Fishbowl Monitor module, and Fishbowl’s order management process helps staff to complete orders correctly by ensuring they follow best practice procedures for the entire warehouse workflow.