When Fishbowl is implemented into your business, it’s not just a tool to manage your inventory levels, sales, purchasing, and manufacturing processes, but a way to make sure that your data is complete and accurate. With better workflows, in-depth reporting and minimising errors, Fishbowl saves time through removing the need for double data entry.
All software that we sell is backed up with an implementation plan where you have a dedicated Fishbowl Consultant to make sure the software is implemented the way that your business and workflow needs it to be. Your Consultant visits you onsite for implementation and staff training so that they see your operation and you can run through real life workflow scenarios to ensure you use Fishbowl in the way that is right for you.
This importance of onsite training cannot be over emphasised. Any company that tells you they understand your business process without having ever actually seeing it themselves, can only know half the story.
Once live, we provide amazing Service & Support with all the support team based in our Queensland office. You can pick up the phone to call us and we will help you through your questions. Real people, based here in Australia.
It’s not just about the data, it’s also about the people. We pride ourselves in having the best local team on the planet, with all support and sales done through our beautiful Sunshine Coast office, 8am to 5pm, Monday to Friday.