Yes we do! Extend the capabilities of your financial software by integrating with Fishbowl.

Fishbowl integrates seamlessly with Xero, QuickBooks Online, and Reckon Accounts desktop, adding advanced functionality that your accounting package lacks. You can effectively manage and report on your inventory at every step of your day to day warehouse and manufacturing processes.

Fishbowl is the Number 1 requested solution for Reckon Accounts users and integrates with Xero and QuickBooks Online.

With the combination of QuickBooks Online, Xero, or Reckon Accounts and Fishbowl, you can:

• Automatically create invoices and packing lists.
• Generate detailed sales and inventory reports.
• Eliminate double data entry.
• Speed up the reordering and receiving processes.
• Improve data accuracy by scanning barcodes instead of typing product information.
• Save time and money by simplifying complex tasks!
• Enjoy many other features and benefits.
• Learn about how to extend the functionality of your accounting software with – Fishbowl Warehouse or Fishbowl Manufacturing.

All software that we sell is backed up with an implementation plan where you are allocated a Fishbowl consultant to make sure the software is implemented the way that your business and workflow needs it to be. 

As a result of years of implementing software for hundreds of businesses across Asia Pacific, Fishbowl knows that no two businesses are the same. We never pressure you to go live by a certain time, this is purely determined by you.

As part of the implementation package you have unlimited phone, email, and online access to your Fishbowl consultant. 

The Fishbowl Implementation Package includes:

• Dedicated Fishbowl Consultant to work with you and your team from Installation of the software to Go-Live
• Installation of software and remote Kick-Off session
• Assistance with loading your business data into Fishbowl
• Customised basic Business Forms/Templates
• Setup Support from your Consultant

So, you have implemented a fancy new system in your business and now it’s ‘Live’, but you’re left to figure things out on your own? Or when you try calling someone for help, there’s no phone number because your new provider wants to communicate with you via email only? Perhaps their ‘Support office’ is based overseas on a completely different time-zone!

We give you our promise, we will NEVER do this to you.

Our Client Service & Support team is one of the jewels in our crown. They are here for your team, Monday to Friday, between 8am to 5pm (AEST), and they support your team over the phone.

It is simple, just call us.

Day-to-day questions, mistakes and process reminders are helped by our skilled Fishbowl Client Service & Support experts who help you over the phone and by connecting onto your computer (via secure remote access software). They show your how to quickly fix mistakes and show you step-by-step onscreen, how to do something correctly in Fishbowl.

Don’t believe us, hear it from some of our clients:

“Truly the best service and support you will get anywhere.”

Andres Runge, Certech.

“The user support on Fishbowl is excellent. I always have my questions answered in a timely fashion which enables us to get on with running our business.”

Colleen Tilley, Beachport Liquid Minerals

Fishbowl is an onsite solution that will be installed on a local server or PC. If you would like the cloud experience we can also host your Fishbowl server solution in the cloud. 

Here are some benefits of Onsite & Cloud Hosted server solutions:

• Security – Fishbowl originated in the USA and a number of their clients early on were Military and Government agencies, so security was absolutely essential. Having the information inhouse it allows control of this information.
• Connectivity – if internet down you can’t use any of your cloud-based software. Where you would still be able to use Fishbowl and when internet back up the data would export as per normal.
• We have seen examples of Manufacturing customers where the BOM loaded into cloud-based systems are too heavy for the internet connection and it freezes their connection. This would not occur with Fishbowl as it is hosted locally.
• Reliability – not relying on internet connection.
• With onsite (Fishbowl) you own the data. There is always the risk with cloud of data loss.
• Cloud based Solutions = no customisation to the system. With Fishbowl the software is installed onsite (or hosted) but that allows us to customise your version of the software.
• Cloud based = you have to use the forms that are loaded. Some of these have limited ability to customise by adding your logo and details, but that is about it. With Fishbowl we customise your Quotation form, your Tax Invoice, your Purchase orders etc to 100% suit your needs.
• Live vs scheduled push. There is no grace time if you have made a mistake with the cloud-based systems so you have to process credit returns etc to undo the mistake. With Fishbowl you can undo it before it pushes through to Xero easily.

Here is a link to the system and hardware recommendations for your Fishbowl setup:

https://help.fishbowlinventory.com/advanced/s/article/System-Requirements#Supported_Operating_Systems

Yes we do! Fishbowl Inventory has an extensive pricing module that allows you to define as many pricing schemas as needed (by customer or customer group) and automatically applies prices as the Sales Order is created. You can define pricing schemes by a percentage discount or a dollar amount. Simply go to the pricing module, select new and the Pricing Wizard will walk you through the rest.

Yes you can! Instead of manually reordering each product when it gets low, you can set up automatic reorder points, which will avoid stock outs and save you time.

Reorder levels can be used to generate Purchase Orders, or if it is an item that you manufacture they can be used to generate Manufacturing Orders. Set these levels whilst taking into account the suppliers lead time and safety or buffer stock levels based on forecasted growth levels.

Simply run the reorder report to generate a list of parts below reorder tolerance and specify the quantities that are needed.

As well as making sure you don’t run out of stock, you can make sure that you don’t over order as well by setting “Maximum Reorder Level” per item as well. Order Up to Level (OUL) – sometimes referred to as the maximum quantity, is the ideal quantity of inventory to stock.

Yes we do! With Fishbowl you can have an unlimited number of locations or warehouses or facilities.

Move stock from one warehouse to another using Transfer Orders, and user access rights can be set per location so that staff only see the inventory available in their location.

In Fishbowl you can have an unlimited number of parts, suppliers, customers, and users.

Fishbowl also allows an unlimited number of warehouses (Location Groups), and an unlimited number of Locations within each of these warehouses.

Fishbowl can grow with your business as it is a scalable solution.

Yes you can! Fishbowl also has very strong “Trackability” functions. You can track inventory by Serial Number, Batch Number, Lot Number, Expiration Date, and more. If your inventory or assets with an associated lot number or serial number is moved from one location to another, the tracking information stays with the item being moved so you can track it all the way until it is used.

Search by the tracking field and report on the location and movement of these items.

There are many ways to track your parts in Fishbowl, including but not limited to:

• Creation date
• Expiration date
• Lot number
• Revision number
• Serial number
• Tag number
• Custom tracking
• And much more

Both Fishbowl Warehouse and Fishbowl Manufacturing include over 150 standard reports, and within these reports there are various filters and options for you to extract the information that help you run your business day to day.

Reports can also be scheduled to be saved to Excel or PDF automatically or even emailed on a schedule.

Whether it is the ability to report margins on your product sales; provide information to assist with the reordering of your stock, or even barcode labels to label your product with. There is a report to help manage your business day to day.

Yes you can! In Fishbowl each user has their own profile set up. Users are assigned to “User Groups” with access rights to restrict what actions a user can perform, and you can also restrict which reports they can run.

For example, you might want your warehouse staff to be able to access all the modules relating to the inventory, but restrict their access to the Accounting module.

Likewise, you might want your sales reps to be able to create a Sales Order for a customer order, and run reports showing what customers have ordered, but you might want to restrict their ability to run the “Margins Report”. However, the Sales Manager would need to have access to all the sales reports including the Margins Report.

Yes we do! We give you 30 days from your purchase date which to return the software for any reason, for a refund!

We make a conscious effort to only sell Fishbowl to clients that are a suitable. This is evident from the very first discussion we will have with you. If we are not a suitable fit, we will tell you. It is not in our best interest, and certainly not in your best interest to provide a solution that is going to be a nightmare for both of us to manage.

To see a copy of our satisfaction guarantee please reach out to one of our amazing Solutions Specialists on 1300 785 755.

Yes, Fishbowl includes AI-powered reporting through Fishbowl AI Insights. It helps you spot trends, monitor performance, and make smarter decisions using real-time data. With built-in dashboards and smart alerts, you can stay ahead of low stock, delays, and inefficiencies—no analyst required.