Knowing what stock we have and where it is has been amazing as we have 3 branches so it is great to be able to jump on a program which is linked to our other branches and be able to go “Oh we’ve got some at Tweed, so I can get this to you tomorrow”. Before that we had to ring and get someone to go out the back and check, so that’s really helped us.
Having the Fishbowl help whenever we need it is awesome. I like being able to ring you guys up and go, this isn’t working and you guys always saying “Okay, we’ll fix it, don’t worry”. Sometimes we’ve got staff who barely know how to use a computer and they are trying to do something and they;ve tried to fix it themselves rather than coming to someone else and then we’ll get on the phone because it’s gone beyond our ability to help and you guys go “That’s alright, let us get behind the scenes and have a look what they’ve done”.