Increasing workflow efficiency and saving hours with Fishbowl
“Fishbowl has positively impacted the company by centralizing all of our information,” Gosling emphasized. “It’s very, very important for us. If we have an issue with the product, time is of the essence to get that information out to the market to solve the issue. And we’ve got, I think four hours, something ridiculously small like that to do that. In the system we were running prior to Fishbowl, that was a problem. Now that can be done in a quick 90 minutes.”
Though the transition wasn’t without challenges, COYO received exceptional personalised support during installation and onboarding. Over time, the organisation witnessed a significant transformation.
“Fishbowl provided great support but it was hard at first. The change management piece was significant. You know, getting people to endorse and use the new system, but then all of a sudden, things started to happen and here we are!” Mrs. Gosling recalls.
According to Simon Jupe, Fishbowl APAC Managing Director, “Implementation of inventory management software can be a transformative process for businesses of all sizes, but once businesses get past the initial change management piece and staff start becoming avid adopters of the new solution that’s when businesses can effectively streamline and optimise operations, reduce costs, and boost profitability.”
“All of a sudden the business has real-time visibility into their inventory levels, locations, and stock movements. With information in real-time, companies can make truly informed purchasing, restocking, and order fulfillment decisions. This visibility helps prevent stockouts, overstocking, associated costs, and customer dissatisfaction.” Mr Jupe said.